WHAT SHIPPING METHODS ARE AVAILABLE?
We ship all packages Via USPS! All packages include insurance and tracking number. International Orders will ship Via DHL.
HOW CAN I TRACK MY PACKAGE?
When your order is placed, you will receive an automatic confirmation email or text (depends on the notification method chosen at checkout). Your order will process, and when it's ready to leave our facilities you will receive a second email with tracking information for your shipment.
MY PACKAGE SAYS DELIVERED BUT I DO NOT SEE IT.
If you are experiencing a non-delivery or your tracking information states that your package was delivered by the carrier but you have not received it; you must contact us within 10 days. See shipping policy page for further details.
What Payment Methods Are Accepted?
We accept Visa, MasterCard, Discover, American Express, Apple Pay, Google Pay, PayPal, QuadPay & AfterPay.
WHAT'S YOUR RETURN POLICY?
Our policy lasts 10 days. If 10 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. Please check out refund policy page for further details!
DO YOU REFUND SHIPPING FEES?
Shipping fees are non-refundable unless you have received a damaged item and would like to return it.
WHERE IS YOUR STORE LOCATED?
We operate online, however, we are based in Baltimore, Maryland.
ARE THE PRODUCTS IN THE US?
Yes, we keep all of our inventory on hand. This helps us with ensuring quality control and that we're giving you the best pieces.